R&D: Software Engineer – New Media @ Harmonic

Job description:

Requirements

q University degree in an engineering/computer-related discipline

q Good command of English (written and spoken) and spoken Chinese

q Good design and programming concept

q Solid Object Oriented programming skills

q Knowledge in the following areas is desirable:

o IP network switching and routing protocols (L2 switching and Layer 3 routing)

o Internet protocols such as FTP, HTTP, XML, SOAP

o Policy and algorithms

o System programming

o MPEG2, H.264, MP4, 3gpp Codec

o Video streaming over Internet

Responsibilities

q Automate testing for Harmonic On-Demand Products

q 3rd party software integration

q Design and implement software for a variety of server-based products

q Responsible for analyzing, confirming, and revising user requirements

q Undertake application development, evaluation implementation options, and perform system sizing

and program design

Required Job Skills:

Engineering

Years of Direct Experience Required:

0 Year experience

Areas of Direct Experience:

Knowledge in the following areas is desirable:

o IP network switching and routing protocols (L2 switching and Layer 3 routing)

o Internet protocols such as FTP, HTTP, XML, SOAP

o Policy and algorithms

o System programming

o MPEG2, H.264, MP4, 3gpp Codec

o Video streaming over Internet

Educational Requirements:

University degree in an engineering/computer-related discipline

To apply, click HERE

Finance Officer -Customer Development @ Unilever

Description
The job is based in Kampala and suitable for candidates eligible to work in Uganda.
Main Purpose of the Job
To ensure CD finance transactional aspects are executed in full and on time both for Sales ledger and Debtors ledger.
Key Responsibilities
  • Review Sales and Debtors ledger
  • Lead the Operational control and audit aspects of the CD Finance
  • Maintain accurate overviews of all Customers Trade Terms and ensure that customer finance transactions teams have appropriate accruals for all off-invoice terms
  • Support the CD team during the annual customer TTS negotiations, providing financial support and guidance ensuring that AP commitments are met.
  • Ensure month end operations/closure is carried out smoothly and be the lead for CD finance in ensuring the end month tasks are delivered on time.
  • Implement/Execute the CD finance lead projects i.e. Credit note automation, USD Invoicing.
  • Supervise and develop WL 1 staff reporting to him/her and ensure their work is delivered on time and in full.
  • Takes responsibility of own development
  • Suspends, pending closure, customer accounts in the event of non-payment.
  • Authorises re-opening of accounts hitherto closed for payment issues.
  • Charges interests on all overdue accounts and ensures collection of both principal amount and interest before customer account is re-opened for trade.
  • Intercepts some customer orders to protect credit extensions, e.g. where a defaulting customer attempts to buy on cash before settling account debt.
  • Initiates legal hand-over of defaulting customers.
  • Freezes upward credit limit reviews for habitually defaulting customers.
  • Sets the time, in line with the month-end time-table, for system closure (SAP).
  • Respond to audit issues and implement corrective measures on actions highlighted in all audit reports.
  • Advise other Leadership team members on company finance issues to improve on company financial decisions.
  • Ensure OCA is done and issues arising are remediated
Key Skills and Qualifications
  • University Degree in Accounting or related field from a reputable institution
  • Minimum of 3-4 years’ experience in accounting job is required
  • Management/Financial Accounting experience in an FMCG business.
  • Experience in a multinational company will be ideal.
  • Strong knowledge and practical experience in the application of Microsoft Excel, PowerPoint and Word tools.
  • Good knowledge/hands on of an ERP system- SAP.
  • Accounting graduate & Chartered Accountant.

To apply, click HERE

Branch Manager @ Barclays

Job Description

Role Profile

Job Title

Branch Manager

Business Area/Division

Retail

Job/Work Level (from Taleo)

Volume

Department / Function

Level 1

Retail

Corporate Title/Job Grade

BA4

Department/Function

Level 2

Reports into (job title)

Regional Manager

Location

Uganda

About Barclays

At Barclays, we recruit based on merit and are committed to promoting diversity throughout our organisation

Barclays moves, lends, invests and protects money for customers and clients worldwide. With over 300 years of history and expertise in banking, we operate in over 50 countries and employ over 140,000 people.

For further information about Barclays, please visit our website http://www.barclays.com

Overall Role Purpose

Key Accountabilities & approximate time split (&)

To drive and deliver exceptional retail business performance, through the provision of efficient business management, powerful leadership, team development and achievement of operational rigour excellence in branches with up to 25 staff members or branches with single customer categories.

Resources Under Control

For MD/D roles all mandatory fields to be completed (see guidance notes)

Direct reports

Indirect reports

Resources (e.g. budget control, size of operations under control)

Decision Authorities – key decision rights that enable the role holder to act with legitimacy and credibility

Authority level and limits (what does the role holder have authority to decide on)

Knowledge and Competence

Technical Experience and Capability

People Management – 30>

Output:

  • Build and develop a high performing team through embedding performance development and coaching. Ensure that team members receive coaching and feedback in order to develop to achieve their maximum potential.
  • Manage the End-to-End PD process
  • Recommend reward allocations for all branch staff, including bonus and pay increases.
  • Determine and manage Training Needs Analysis and Succession plans for all direct reports.
  • Responsible for hiring team members based on short-lists of candidates compiled by HR.
  • Responsible for conducting exit interviews for all employee-initiated departures from the bank. Provide results of exit interviews to HR for review and analysis.
  • Manage staff attendance levels, including approval of leave. Compile monthly absence statistics (annual leave, sick leave, family responsibility leave, maternity leave, study leave etc), and submit to HR for record keeping.
  • Directly responsible for discipline – initiate misconduct or incapacity charges, follow Barclays discipline processes together with HR and an independent chairperson. Build the case files where required.
  • Motivate staff and ensure they are recognized through the Barclays Africa recognition schemes.
  • Create an empowering environment for branch staff, encouraging individual ownership and initiative.
  • Deliver powerful communications with branch colleagues to ensure they understand the vision and goals of the company and of your branch. This will include running team meetings, morning huddles, one to one meetings and written communications
  • Create and maintain a succession plan for the branch
  • Create an empowering environment for branch staff, encouraging individual ownership and initiative
  • Provide mentoring and development opportunities for members of the branch team.
  • Provide cover for Branch Managers at other outlets when required.
  • Provide honest, direct and constructive feedback to others.
  • Deputize for Regional Manager if required.
  • Share knowledge experience and best practice with team members and other branch manage.

Customer Service-25>

Output:

  • Accountable for the delivery of outstanding customer experience through service and sales within their branch
  • Regularly present in the banking hall speaking to customers and understanding their questions and needs
  • Monitor the customer satisfaction results of the branch collected through various methods (surveys, touchpads etc). Establish targets for improvement and action plans to ensure customer satisfaction is continually improving.
  • Ensure that branch staff own and manage customer queries and complaints by taking ownership and resolving in a timely manner. Act as the escalation point for their unresolved queries and complaints.
  • Build relationships with key customers, clients and businesses within the branch locality
  • Understand fully the Barclays product on offer, and makes suggestions to product teams around changes and enhancements to products.
  • Implements new product sets with assistance from specialist product managers and ensures all staff are fully aware and knowledgeable about product features and benefits
  • Drive customer focused behaviour in the branch by role modelling great customer service
  • Ensure that merchandising materials are displayed in accordance with guidelines and is useful to customers
  • Review and provide feedback on SLA’s with internal service providers
  • Through effective banking hall management ensure that customers are directed to the most appropriate service delivery channel to meet their need e.g. cashiers, drop boxes ATM’s etc.
  • Manage remote and manual authorizations, by assigning responsibility for authorizers, and personally authorizing high-value transactions, to ensure efficient counter service.
  • Interact regularly with internal service providers (e.g. Operations, KYC Helpdesk) to ensure fast and efficient service to customers.
  • Interview all customers who want to close their accounts because of poor service or high tariffs to determine the root cause and to attempt to retain.

Risk, Governance and Regulatory

CONTROL MANAGEMENT

  • Ensure compliance with operations risk and rigour requirements e.g. Health & Safety standards, security of premises, KYC and Anti-Money Laundering measures.
  • Ensure that all staff in the branch adhere to all Barclays Information Security policies and procedures through regular communication to staff and spot checks.
  • Review results of snap checks and progress on action plans.
  • Conduct regular quality checks on all processes, focusing on transactions with high financial levels and operational risks of the process, including Branch Crisis Management, systems, reviewing control reports, etc.
  • Ensure that all Barclays Africa procedures are followed through regular communication to staff and spot checks.
  • Report all incidents within the branch in line with the bank’s incident reporting procedures
  • Systems administration (user maintenance) in conjunction with the Branch Operations Manager
  • Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.”

Financial Management Control and Analysis

Budget accountability:

  • Accountable for achieving annual sales targets as cascaded from the Area Manager. Monitoring of progress towards achieving targets is done on a regular basis, at least monthly.
  • The Branch manager is also responsible for maintaining a healthy balance sheet in the branch i.e. ensuring the assets on the books of the branch are performing to expected standards, that low quality assets are kept to a minimum and that the earnings contribution of the branch is within acceptable levels.
  • Even though the branch manager may not be the cost centre owner directly, the incumbent is responsible for strict cost management in that branch i.e. reviewing all service provider quotations before the work can proceed. In addition, the branch manager is expected to conduct detailed analysis, on a monthly basis, of the following cost elements:
    • -Overtime approvals
    • -Equipment maintenance
    • -Stationary consumption/telephones etc.
    • -Sundry losses
    • -Staff costs
  • Active involvement and accountability for making purchase/ refund business decisions within set limits e.g. Sundry loss, Potential Loss Accounts (PLA), customer refunds. Can approve release of deceased funds within predetermined limit.

Citizenship

Community 5>

  • Be involved in local community events and networking opportunities (e.g. clubs, meetings, business associations)
  • Developing the external market and community profile needed to maximize the local marketing opportunity
  • Identify community initiatives to become involved in and support as part of Barclays community initiatives (such as Make a Difference Day, Local community initiative, Financial Literacy)
  • Link community initiatives to both business opportunities and colleague events
  • Promote community agenda within the branch to build pride within colleagues and customers

Key Success Measures / Key Performance Indicators

  • Experience and Qualifications
  • Competencies:
  • People Management
  • Coaching and training skills
  • Strong communication and Presentation
  • Business Management/Financial Management
  • Performance Management
  • Resource Management
  • Cultural and Change Management
  • Planning
  • PC Skills
  • Decision-making skills
  • Knowledge & Expertise:
  • Essential
  • In-depth knowledge of the full Barclays Retail product set, Local Business services and an overview of Corporate Business services, including Treasury.
  • An understanding of technical support systems e.g. Flexcube, Sybrin
  • Understanding of Barclays Retail strategy, operating structure and interface with other functions
  • Good understanding of Risk and Credit policies and procedures
  • Detailed understanding of people policies and procedures
  • Up to date knowledge of competitor and market activity in local area
  • Experience & Qualifications:
  • Graduate or relevant experience to compensate
  • At least 3 years Retail supervisory experience
  • Resource management
  • Brand and Leadership Development
  • Performance Management
  • Team building
  • D&G
  • Recruitment Skills
  • PD Team Leader
  • Sales management
  • Conflict Management
  • Time Management
  • Effective Coaching
  • Leading and Rewarding Performance
  • Presentation skills
  • Situational leadership
  • Manpower planning
  • Managing for Value (Financial Management)
  • Essential
  • First degree or diploma or relevant experience in a front-line banking sales/marketing/service environment
  • Preferred
  • Competitor product sales experience and Operational Awareness

To apply, Click HERE

Executive Director @ ACCESS

Organization

ACCESS is a community-based organization in Nakaseke, Uganda founded on the belief that everyone has a right to a healthy life. We also believe that empowering community members through health and education creates lasting change that is owned by the entire community. We are engaging local leaders and cultivating new leaders through our programs focused on:

  • Support for vulnerable primary school children and their families through income generating projects, and subsidized school fees
  • Educational opportunities in healthcare for young adults at The Health Training Institute
  • Agricultural training in our demonstration garden
  • Access to clinical and community based healthcare through our clinic and outreach programs
  • Community based research to generate new scientific approaches to health related challenges.

 

We pride ourselves on our culture of passion and dedication to our work. We accomplish our mission and vision through dedicated involvement from community volunteers and community health workers, the hard work of our staff, and US and Canada based partnerships.

 

For more information, please visit www.accessuganda.org

 

Position

Reporting to the President ACCESS, the Executive Director (ED) will have overall strategic and operational responsibility for ACCESS staff, programs, expansion, and execution of its mission. S/he will possess in depth knowledge of field, core programs, operations, and business plans.

Responsibilities

Leadership & Management:

  • Ensure ongoing local programmatic excellence, program evaluation, and consistent quality of finance and administration, fundraising, communications, and systems
  • Set timelines and resources needed to achieve the strategic goals
  • Serve as ex-officio of the two  committees of the Board of Directors, seek and build board involvement with strategic direction for both ongoing local operations as well as integration in the national health and education sectors
  • Lead, mentor, develop, and retain a high-performance senior management team at ACCESS

 

Fundraising & Communications:

  • Lead the development and execution of the annual budget, annual report, sustainable growth plan, and grant-based Expand revenue generating and fundraising activities to support existing program operations and strategic expansion
  • Maintain a database of local network and partnerships to develop and maintain and expand ACCESS programs and growth
  • Maintain and develop communication and collaboration with local, district and national government leaders to facilitate ACCESS programs and integration into the public health sector and higher education sector.

 

Planning & New Business:

  • Design ACCESS expansion in the health, research and academic sector and complete the strategic business planning for five-year and ten-year sustainability and growth
  • Build partnerships in new and existing markets, establishing relationships with the funders, and political and community leaders at each level of government
  • Be an external local and national presence that publishes and communicates program results with an emphasis on the successes of the local program as a model for regional and national replication

 

Qualifications

The ED will be thoroughly committed to ACCESS mission and culture. All candidates should have proven leadership, coaching, and relationship management experience. Concrete demonstrable experience and other qualifications include:

  • A Bachelor’s degree in Medicine, Nursing or Social Work
  • Masters in Health, education, business management, non-profit management or related field, with at least 5 years of senior management experience; track record of effectively leading and scaling a non-profit organization and staff; ability to point to specific examples of having developed and operationalized strategies that have taken an organization to the next stage of growth
  • A good track record of winning grants and generating income for running NGO/CBO programs in resource limited settings.
  • Unwavering commitment to quality programs and data-driven program evaluation
  • Strong marketing, public relations, and fundraising experience with the ability to engage a wide range of stakeholders and cultures
  • Strong written and verbal communication skills; a persuasive and passionate communicator with excellent interpersonal and multidisciplinary project skills
  • Ability to work effectively in collaboration with diverse groups of people across international borders

 

For more information please contact:

Estheloy Katali, +256 782348560 /+256772442700; kestherloy@gmail.com , CC to Erin Shaw, 509-499-8841 eshaw2011@gmail.com  // rkalyesubula@gmail.com  

Proposed starting date is 1st September 2016